Recently, we received this award from DealerRater and we could not be more proud of our employees! We realize very humbly, that without our customers, we would cease to exist. Thank you all for your allowing us to earn your business!
From our press release:
Fitzgerald Auto Mall of Chambersburg
PA, has been awarded a 2015 DealerRaterÒ Consumer Satisfaction Award, a recognition
that auto dealerships can earn by delivering outstanding customer service as
rated by online consumer reviews. DealerRater, the car dealer review site for
consumers, created the Consumer Satisfaction Awards to enable online car
shoppers to instantly spot car dealerships that provide high-quality customer
service.
Consumer Satisfaction Awards will be
given annually to the top 10 percent of U.S. new-car dealers based on their
PowerScoreÔ, as well as all U.S. used-car and
Canadian (new and used) car dealerships that meet DealerRater’s Dealer of the
Year criteria—receiving at least 25 annual reviews and maintaining an average
PowerScore rating of 4.0 out of 5.0.
Dealers can increase their
PowerScore ratings by getting more reviews, and improving consumer feedback on
the dealership’s customer service, quality of work, friendliness, pricing and
overall experience.
“We’d like to congratulate Fitzgerald Auto
Mall and all of our Consumer Satisfaction Award winners,” said DealerRater CEO
Gary Tucker. “DealerRater is where car shoppers learn from their peers
regarding which dealers offer top-notch customer service, and now they can
quickly identify that Fitzgerald is one of the best in the Mid-Atlantic Region“
Fitzgerald Auto Mall has achieved
consistently high marks on the DealerRater website, placing it among the top
dealerships nationwide. Online shoppers visiting Fitzmall’s dealer review page
on DealerRater.com will find a “2015 Consumer Satisfaction Award winner”
designation.
“Our customers mean everything to
us. They have the choice to buy or service their vehicle anywhere, but they choose
Fitzgerald because of our low no-haggle prices & top-notch customer
service.” said Emily Moore, Operations Manager at Fitzgerald Auto Mall. “Our
staff is dedicated to making sure that we treat everyone fairly with honesty
and respect. As our founder Jack Fitzgerald would say “That’s the Fitzway –
There’s just no better way to go!””
About
DealerRater
DealerRater was founded in 2002 as the first car dealer
review website worldwide. DealerRater is the world’s No. 1 online resource for
anyone seeking trusted, third-party information on automobile dealerships.
DealerRater features nearly 41,000 U.S. and Canadian car dealers, more than 1.7
million consumer reviews and a million-plus cars listed for sale. DealerRater
attracts more than 12 million consumers every year to the site to search for
car dealerships, read reviews, write their own descriptive reviews and find car
deals – all for free.
